Support

Help when you need it.

Use this page for quick answers about getting started, subscriptions, safety expectations, and where to go next if you need more support.

Updated: March 6, 2026

Getting Started

  • Choose the companion persona that best matches your mood.
  • Pick a theme that fits the energy you want in the chat space.
  • Start with a simple opener. Kayal is designed to carry context forward.

Billing and Subscriptions

  • Kayal Pro billing is managed through your App Store account.
  • To cancel, open your iPhone subscription settings and select Kayal.
  • Refund availability is controlled by Apple’s policies.

Privacy Questions

Review the Privacy Policy for how information supports the service and what controls are expected. The Terms cover acceptable use and AI limitations.

Safety Guidance

Kayal is a companion app, not emergency infrastructure. If a situation involves self-harm, violence, or immediate medical danger, contact emergency services or a qualified crisis resource in your area.

Troubleshooting

  • Update the app to the latest build available in the App Store.
  • Check your internet connection if replies are delayed.
  • Review notification permissions if reminder prompts stop appearing.

What to Expect From AI

Responses may occasionally be imperfect or unexpected. Treat Kayal as a conversational companion and not a source of professional medical, legal, or financial advice.

Download

Kayal is built for iPhone. If you need the current install path or launch access details, use the support contact below.