Scope
This policy applies to the Kayal website, mobile app experiences, support workflows, and related account or deletion requests.
Privacy Policy
How Kayal handles information used to operate the app.
This Privacy Policy explains the kinds of information involved in providing Kayal, how that information supports the service, and which controls are available to users.
Information We May Process
Depending on the product flow, Kayal may process account details, device and diagnostic information, conversation content, support requests, subscription status, and signals required for safety, abuse prevention, or service reliability.
How Information Is Used
Information may be used to deliver conversations, maintain product quality, process subscriptions, support moderation and reporting, investigate abuse, improve reliability, and respond to support requests.
AI Processing Services
Prompts, messages, or uploaded content may be transmitted to third-party AI or infrastructure providers where needed to generate responses, route requests, moderate traffic, or support technical operations.
When possible, requests may be associated with an internal or pseudonymous identifier rather than direct personal identity details.
Payments and Subscriptions
Paid plans, if enabled, are billed through the platform you used to access Kayal. Apple, Google, and related payment processors may provide billing status or transaction signals needed to confirm access.
Sharing
Kayal does not describe itself as selling personal conversation content. Information may be shared only where needed to run the service, comply with law, enforce terms, prevent abuse, process payments, or work with service providers acting on our behalf.
Retention
Information may be retained only for as long as reasonably required for service delivery, product integrity, support, dispute handling, safety, financial compliance, and legal obligations.
Your Controls
You can review public support and policy pages, manage subscriptions through your platform account, and use the Delete Account and Delete Data pages for removal instructions.
Security
Kayal is expected to use reasonable technical and organizational safeguards, but no internet service can guarantee perfect security. Users should also protect their devices and store credentials.
Contact
For privacy questions or support, email support@byflaretech.com. For a broader overview of the service, visit the Help page or review the Terms of Service.